Payment & Terms

Booking & Payment

• Please make a reservation at least 24 hours in advance before the service time.
• If the system does not display the price, please contact our customer service team.
• Additional charges may apply for travel outside designated service areas.
• Any damages or excessive dirt caused by the customer will be charged for cleaning or repairs accordingly.

Cancellation & Refund Policy

• Cancellations made 3-6 days before the service date: 50% of the deposit will be refunded.
• Cancellations made within 48 hours before the service date: No refund will be issued.
• No-show without prior notice: The booking will be considered forfeited, and no refund will be provided.
• Refunds will be processed within 7-14 business days, depending on the payment method.
• In cases where the service is not provided as agreed (e.g., the vehicle does not arrive on time), customers may request a refund based on the company’s policy.

Additional Charges

• Overtime fee: 1,500 THB per hour.
• Extra distance charge: Applied based on actual distance beyond the service area.
• Vehicle damage or excessive dirt: Cleaning or repair fees will be charged accordingly.

For any inquiries or assistance, please contact our customer service team.